Blog

The use of AI tools is rapidly growing with the likes of Claude and ChatGPT helping freelancers to deliver their services. One of the questions we’ve started to get asked more frequently is “does my professional indemnity insurance cover the use of AI in my business?”.

Working with US clients requires a little more consideration, especially if they provide you with their own set of insurance requirements. Here are some things to consider if winning clients in the US.

It’s been a quiet start to the year for many freelancers. If you’re looking to cast your net wider and fish for projects abroad, there are some practical elements to consider to make your projects run better.

We talk a lot about late or non-payment at With Jack, but how you pursue unpaid invoices when the company has liquidated changes everything. It’s a lot more challenging to recover your fees from an insolvent client, but not impossible.

A kill fee is one of the first things you should add to your contract. If the client cancels a project after work is underway, a kill fee ensures you’ll be compensated for the time you’ve already put in.

Finding yourself in a dispute with a client can feel sickening. The idea of bringing in lawyers in the form of your insurance can add to that sense of overwhelm. Understanding how professional indemnity claims work and how you’ll be supported can take the fear out of the process. Our aim is to help you feel informed, supported and reassured if the worst does happen.

Scope creep is at the crux of many a frustrated freelancer’s project. Once you understand how it sneaks in, you can manage it effectively before it costs you time and energy to fix.

Have you ever heard a client say “I hired you because your code is nicer to read?”. Probably not. While your practical skills matter, what’s just as important (if not more!) is how good you communicate. Investing a bit of time into your communication and treating it like you would any other skillset in your business is going to make your life as a freelancer a lot easier.

Not adding a termination clause to your contract can mean a messy handover process. Whatever the reason for disengaging your client, doing so professionally and minimising fallouts should be priority. Here’s how to write a termination letter to your client, whether you have a contract or not.

We’ve set ourselves the task of writing a business insurance guide… but keeping it simple! Considering our most basic policy wording is 28 pages it’s no surprise freelancers are looking for more digestible ways to understand why they need insurance and how it can help them.

When a client trusts you they keep coming back. One great relationship can unlock more opportunities due to referrals. This is why it’s important to build solid relationships with clients.

Being asked to sign a non-disclosure agreement or contract that references confidentiality isn’t uncommon, but it’s important you read and understand the terms you’re agreeing to. If not this can lead to a breach of confidentiality. Even if this was done in innocence it can have serious consequences for your client.