This is a familiar story in the freelance world. Freelancer receives payment, completes and delivers work, client asks for refund. Sometimes client relationships or projects just don't go to plan. The question is, how do you handle clients who want a refund?
When Simon had an accident on his bike and broke his laptop, he was worried about two things; will his insurance cover the damage and how quickly can he get back to work? Here's how With Jack helped him.
Most wedding photographers will face a difficult client at some point in their career. We've compiled the dos and don'ts if you find your client is unhappy with the photos you have (or haven't) taken on their wedding day.
After two years trading as an appointed representative in an InsurTech incubator, With Jack is now authorised and regulated by the Financial Conduct Authority.
We caught up with freelance photographer and With Jack customer, Ryan Johnston, to talk about his path to freelancing. Ryan's new to freelancing, having made the jump to full-time a few months ago. He can name Biffy Clyro, Red Bull and Travis as some of his clients.
From manual processes to instant quotes and a fresh look. Find out more about how With Jack is changing.
Unpaid invoices are the bane of any freelancer's life. We share tips and resources on how to deal with a client that isn't paying you.
Accusations of IP theft don't just happen to big companies. We share the story of how insurance helped a freelance developer who was accused of intellectual property theft.
Think of professional indemnity insurance as legal protection for freelancers. It's there to help if you make a mistake, cause a client loss of income or fail to meet their expectations.
Has your client added an insurance clause to your contract that's a bit overboard? We see this happen a lot, and whilst it's important to be professionally insured there's room to negotiate.
Short, snappy explainer videos to demystify insurance for freelancers. Introducing our new YouTube channel.
We share another example of how insurance could have helped a freelancer in a time of need. Instead of asking for advice on Reddit, they could have called upon their insurer to solve their problem.
Take a behind the scenes look at the new quote system. Instant quotes and account management.
A lot of freelancers are dishing out terrible advice about not needing insurance. Whilst it isn't a legal obligation, there are very good reasons why you should have it.
Rab shares his experience of lens theft on PayPal and eBay, and how the only help he received was from his insurance company.
Sometimes project deadlines are missed or the work isn't what the client expected. This happened to one of our customers, which lead to claim on their professional indemnity insurance.
GDPR is almost here and businesses are preparing for it. We take a look at how insurance could protect you with the new legislation.
Digital marketer, Briony Cullin, reflects on her first year as a freelancer. Going into her second year freelancing, we talked about the challenges she's faced and the impact her personal projects have had on the business.
A guide for freelancers thinking about insurance. This guide is compiled with a list of questions we're reguarly asked about business insurance for freelancers.
When Emily's client relationship broke down she decided it was best to walk away. What happened next threatened to put her out of business.
For the freelancers who think they don't need insurance, we debunk the common misconceptions freelancers have about business insurance.
How do you convince clients to get on board with your service and set aside the budget? Andthen tell us how they do it.
We've been growing our partners to get you even more discounts and freebies on tools you'll love.
A recent survey of self-employed professionals suggests small businesses could be doing a better job of treating their business like, well, a business. Here's how to avoid being a statistic.
How do you make the leap from agency to freelance? Graham has some great tips on transitioning to freelance.
What is business insurance and how can it help? We share insights into when a freelancer would use their professional indemnity policy and how to get insured.
Katherine Cory and Rachel Shillcock talk candidly about building a freelance design business while dealing with chronic illnesses.
A true story of how insurance paid a developer £9000 in unpaid fees and provided legal support when a client became threatening.
Want to learn more about what we're building at With Jack? Watch our new promo video.
Not sure when or how to make a professional indemnity claim? We offer tips to help you when dealing with your insurer.
We can now arrange business insurance for photographers, digital marketers and mobile app developers.
Martin Bean, a web developer from Newcastle, talks about how he went freelance after the shock of being made redundant.
There are loads of online courses vying for your attention. How can you teach yourself a new skill with online courses?
We've used customer feedback to improve our onboarding experience.
A collection of true stories when designers, developers and creatives would have benefited from having business insurance.
We'll give you an idea of the insurance you should consider based on the type of business you run.
You can now customise your policy with public liability and contents insurance. Say hello to the perfect policy.
Jack is offering more types of cover. Now freelancers can customise their insurance for their business.
If you provide a service or give advice to clients, you should have business insurance. We look at 4 reasons why freelancers should have insurance.
Ashley shares her recent experience of being burgled and having her equipment stolen.
Ashley shares her story of the moment she realised she needed insurance as a freelancer, and that she was putting herself at risk by not having it.
Jack was featured in The Sunday Times article on building a startup in Glasgow
Shopping for business insurance when you work with global clients doesn't have to be a problem.
A challenge freelancers face is knowing what type of insurance they need to have. We demistify the common types of cover.
Use our business health checkup tool to assess the strength of your freelance business
A collection of lessons learned from Jack's customers, as well as the goals they've set for the year ahead.
Success at the Post Digital Insurance Awards 2016 as Ashley wins an award
Scope creep, unhappy clients… Most of the common problems freelancers face can be resolved with business insurance.
Rohan from Mindfulness Everywhere talks product validation and building a best selling, award winning app.
Jack reached top 5 on Product Hunt. We look at the numbers, and provide tips to get the best results from your Product Hunt feature.
You get what you pay for, so why are people programmed to choose the cheapest policy?
Ashley has been Shortlisted for two awards at the Post Digital Insurance Awards 2016.
Become a better freelancer with Jack's hand picked special offers for freelancers.
Learn how Mikleo produce beautiful designs while working in a remote team, what tools they use and how they find their clients.
Policy wordings can be hard to decipher. What exactly does professional indemnity cover you for?
A client relationship gone wrong, unpaid invoices… With Jack looks at why a freelancer needs professional indemnity insurance.
Ashley shares elements of the talk she gave at Hybrid Conf, 'Idea To Launch In 11 Years'
Choosing your level of cover doesn't have to be a stab in the dark.